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Publish various doll selection skills, usage methods, choosing skills
By Ace team | 03 November 2020 | 8 Comments

FAQ

FAQ: Most typical questions about purchasing a sex doll


Catalog

1.About Sex dolls
1.1 What is a sex doll?  
1.2 Are sex dolls legal?


2.Why us?
2.1 Why choose Ace sex doll?

3.How to buy
3.1 How to buy a realistic love doll?
3.2 What is the difference between the TPE doll & the SILICONE doll? 
3.3 What is the difference between the removable vagina and the built-in/fixed vagina?
3.4 What are the differences and advantages of each doll manufacturer and brand?

3.5 What materials are your dolls made of?  
3.6 Are your dolls solid or are they inflatable?
                           

4.Use & Maintenance
4.1 Doll Care & Maintenance. How to clean?
4.2 How do you sex with a doll?
4.3 What is the range of the doll’s joints?
4.4 How much weight can the doll support?
4.5 Can I put makeup on my doll?
4.6 Can I spray perfume on it?
4.7 Can I play with my doll without lubricant?
4.8 What should I pay attention to when using the heating rod?
4.9 What kind of clothes are suitable for dolls?
4.10 How can I store my doll? What’s the best way?
4.11 What should be avoided in storage?
4.12 How to deal with the wrinkles on my doll?
4.13 How do I repair my doll?
4.14 How long will a sex doll last?
4.15 Can the doll support itself enough to do it “doggy” style?

4.16 Can my doll sit, stand, and hold poses?
4.17 Is the standing foot bigger than the regular foot?
4.18 Can the standing foot move just like the regular foot?
4.19 Can the standing footwear high heel shoes?
4.20 Will I get the doll exactly as in the picture?
4.21 Can I build my own sex doll?


5.Order
5.1 Is payment safe?
5.2 All prices are in US dollars?
5.3 I am about to use my credit card to spend more than $1000, is it safe?
5.4 Order Process (Notify you by email.)
5.5 How should I do if I want to cancel the order?

6.Shipping
6.1 Free shipping, really?
6.2 Free shipping country
6.3 Doll discreet packaging and shipping information
6.4 How long does shipping take?
6.5 I don't want to receive my doll at home?
6.6 How about the warranty?

7.Other questions consulted by clients
7.1 View



1.About Sex dolls
1.1What is a sex doll?  

Sex dolls are female replicas made of TPE or silicone and have a metal skeleton. Its main function is to imitate the female body and provide physical and psychological comfort to those who use it.
 
If we search for sex dolls on Google, we can find many articles about how men build special relationships with realistic sex dolls. Similar to other sex toys, realistic love dolls have many advantages. Sex dolls can not only bring happiness to single men or women but also add sexual pleasure to many couples. A couple has a relationship with sex dolls, so there is no need to worry about hygiene or moral hazards. Also, many people buy sex dolls for photography, decoration, or modeling.
 
Your first character doll will be unique, and that doll will always serve you. They will be loyal and will always listen to you. They can also help you get the sexual experience you dream of.
 
In Ace sex dolls, we advocate the use of realistic sex dolls. We hope to bring you the best TPE and silicone sex dolls so that you can make your dreams come true. If you are looking for realistic love dolls, please check our store homepage, if you can't find what you want, please let us know, we will help you find the doll of your dreams.


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1.2 Are sex dolls legal?
It is legal to buy dolls in most areas.
It should be noted that customers in the UK and Canada, please do not buy dolls smaller than 140cm, and other children's dolls. There will be a certain risk. The customs will most likely detain the doll under 140cm and fine you. Other websites will not tell you this news.
Customers in the United Kingdom and Canada buying dolls of other sizes that are larger than 140cm are allowed and legal.
It is completely safe to buy all dolls in other areas. You can be assured.
The production and use of sex dolls are legal. Please choose your favorite doll now.


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2.Why us?

2.1 Why choose Ace sex doll?  
Ace sex doll, We are a sex doll one-stop purchasing platform. 
We have our own factory outlet store in  China. We sell and manufacture WM Dolls, YL Dolls, 6YE Dolls, and AS Dolls.

Because the best doll production base in the world is in China, to better serve our customers, we are also cooperating with other brands, such as Gynoid Doll, PiperDoll, QTDoll, Firedoll, Doll house168, Happy Doll, JYdoll, etc.

Our dolls are manufactured in factories in Shenzhen, Guangzhou, and Zhongshan. Manufacturing is fully compliant with industry standards to bring you the highest quality and safe medical-grade TPE and silicone dolls. With years of high tech innovation and experience in the field, our dolls are at the cutting edge in sex doll manufacturing. In addition to strictly controlling products In addition to quality, we will also provide the best price so that everyone can get the doll they want.

Our goal is to become the largest doll purchasing platform in China, and everyone who likes dolls can find their favorite dolls on our platform.

We are committed to your satisfaction in helping you in your search for your new doll and companion. We understand your concerns when purchasing one of our dolls. Ace sex doll, we want you to enjoy your new doll and not be concerned with excessive pricing or the risk of a low-quality doll. Our dolls are sold at the lowest cost to pass the savings onto you and manufactured by only the top brand doll makers. We want you to enjoy your new doll and all the happiness he or she brings.

Ace sex doll, we don't just want to sell you a doll we want you to enjoy something that's gonna bring you out of your mind pleasure for years to come.  We're not trying to sell you a doll at inflated prices as you may find elsewhere.  Or like other companies, they give you incredible cheap prices, but when you receive the doll, you find that it is a low-quality product that not only affects your use but even affects your health. We only sell regular manufacturers, which are in this industry. Famous brand doll. All dolls are authentic from the manufacturer and have anti-counterfeiting certificates. 


The following are the advantages of the dolls we sell:
 
1.Our dolls are made of premium medical-grade silicone and TPE materials.

2.Metal steel skeleton and fully flexible joints that allow for so many sexual positions.

3.Our dolls are designed and handcrafted by quality-minded professionals with years of experience and expertise in the field of sex doll manufacturing. 

4.Dolls are crafted with an eye for craftsmanship and an end focus on you the customer and how to satisfy your desires and needs in a doll. 

5.Dolls are made with high materials so lifelike you, it's hard not to forget its a doll

6.Worldwide Free shipping FedEx or DHL or UPS.

7.Dolls arrive discreetly in white-glove packaging for your privacy. Making every effort to deliver your doll with no outside indication of what's inside the package.  So you can rest assured. With your purchase, we supply up to the minute tracking of your doll. So you'll know exactly where your doll is and when it will arrive. 

8.Ace sex doll has a very quality line and selection of Premium sex dolls that are made to look and feel just like the woman you've always wanted and desired to have. With smooth jellies like skin and sexy beautiful looks. 

9.The same dolls you'll find on many other sites from the same manufactures.  But in here,  same doll, lower price. 


10.All dolls are authentic from the manufacturer and shipped directly with anti-counterfeiting certification.

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3.How to buy

3.1 How to buy a realistic love doll?
 
How to buy a realistic love doll?
 
The process to buy a sex doll is pretty simple:
 
First, choose the model you like, you can visit our shop, each doll has a height, bust, waist, hip, weight, etc. Many manufacturers make dolls, and each manufacturer's production characteristics and advantages, and prices are also Not the same. You can choose the manufacturer you like.
 
Once you see a doll you like, start customizing and selecting your preferences.
 
Before choosing a preference, there are a few questions you might want to ask:
1. What is the difference between silicone material and TPE material? Which one should I choose?
2.What is the difference between the removable vagina and the built-in/fixed vagina?
3. What are the differences and advantages of each doll manufacturer?
Questions like these can be answered later
 
After the checkout process, we will contact you via email to make sure that your order is accurate and your dream doll has been customized according to your desires. Please make sure that you can receive our emails, otherwise, check your SPAM folder and add our email to your contacts. If you don't see our emails, please reach out directly!
 
We will confirm your payment with our secure payment system and if everything is correct, you will receive a confirmation about your order and we will start making your doll.
 
During the manufacturing process, we will send updates about your doll, in some cases, we might even send you pictures of the status of your doll in progress (it will depend on the level of orders in our pipeline).
 
Once your doll is created for you, you'll receive a confirmation email with the shipping details and tracking number.
 
You will receive your dream doll and start having fun together.


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3.2 What is the difference between the TPE doll & the SILICONE doll? How to choose?

 

What is the difference between the TPE doll & the SILICONE doll? How to choose?


3.3 What is the difference between the removable vagina and the built-in/fixed vagina?

What is the difference between the removable vagina and the built-in/fixed vagina?

3.4 What are the differences and advantages of each doll manufacturer and brand?

What are the differences and advantages of each doll manufacturer and brand?
 

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3.5 What materials are your dolls made of?

We offer high-quality medical silicone dolls and TPE dolls, read the dolls descriptions to understand more about every specific model or please contact us.
Our dolls also have a flexible and fully articulated posable skeleton that will allow you to use them in any position you ever imagined.
All our dolls have been sculptured by experience sculptors and created to provide realistic sexual pleasure. Their bodies simulate lifelike vagina, anal, and oral sex openings (oral for TPE and a few silicone models only). 
Both TPE and silicone are waterproof


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3.6 Are your dolls solid or are they inflatable?

As you may be aware, a semi-solid or inflatable doll does not feel real. Our doll is a solid doll made of high-quality TPE or silicone. You are getting 100% solid TPE or silicone doll depending on which doll you choose. We only produce and sell solid sex dolls.
You need to pay special attention: On AliExpress or Amazon, some sellers have very beautiful doll products, but the product prices are very cheap dolls, such as under 200$. Most of these dolls are scammers and they sell fake products. . When you actually place an order to buy, the doll you receive is a combination doll with a TPE head but a body that is indeed inflated. The product is of very poor quality.


fake doll
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4.Use & Maintenance

4.1 Doll Care & Maintenance. How to clean?

    Firstly, dip the sponge or towel into the warm water and then use it to wipe the doll’s surface gently. If dirt or smears is sticking to the surface, please wipe it with soapy water and do not dab it forcibly. When one is wiping the surface, please don’t use corrosive cleansers such as strong acid and alkali solution, powerful disinfection solution and detergent, etc. Soap, liquid laundry detergent, liquid shampoo, shower gel, or mild detergent can be best for cleaning. After the surface is dry, put bath powder or talcum powder on the doll. Baby powder is recommended. The maintenance intervals differ according to the service status and storage environment. It is best to be at least once a month.
    Do not expose the doll to sunlight for long periods of time. This might increase the aging of the TPE and lower the life span of the TPE or silicone material.


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4.2 How do you sex with a doll?
    Our dolls have three entries for penetration – oral, anal, and vaginal. These entries are designed to give ultimate pleasure. And her big breast can be sexed too.
 

4.3 What is the range of the doll’s joints?
    Our doll’s skin is extremely flexible and will sustain almost any reasonable position. Doll’s joints have a very good range of movement — about 180 degrees or more, in most cases. The skeleton used in our dolls moves in nearly all of the ways a real human being does.
    Our doll’s joints are made from stainless steel. They’re very strong and designed to bend in a very human way. Although the joints are strong, unnaturally bending a joint, or forcing the doll into a position that would be difficult for most people could result in a broken joint and is considered misuse of the doll.
    Joints can be stiff when a doll is new and joints should be posed using a firm, two-handed grip on either side of the joint being careful not to twist the skin unnaturally. The joints can make a slight creaking sound which is normal and will become less noticeable over time. Joints should be expected to loosen with use.
 
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4.4 How much weight can the doll support?
    Dolls can safely support over 400 lbs (about 181 kg)
 

4.5 Can I put makeup on my doll?
    Absolutely, all dolls come with makeup but you can add your own makeup over it. And please feel free to use the cosmetics you can find at your local store on your doll, she will love it!
 

4.6 Can I spray perfume on it?
    Some perfumes may contain alcohol which can damage the skin, so we suggest you spray it on a hidden part (such as the armpit) or avoid perfumes that contain alcohol.
 
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4.7 Can I play with my doll without lubricant?
    For your pleasure and the best maintenance of your love doll, you should always use plenty of water-based lubricants and only use water-based lubricants. Without lubricant, it will bring huge friction and it’s likely to tear their private part off.
 

4.8 What should I pay attention to when using the heating rod?
When heating the doll's vagina with a heating rod, to protect the doll's vagina, please use it after 3 to 5 minutes.
 

4.9 What kind of clothes are suitable for dolls?
    Clothes features: lighter color, softer. You should be careful not to wear dark clothes to her. If the clothes fade, it may affect your doll. And we recommend avoiding thick clothing such as denim or boned items like corsets if you are leaving the doll dressed. Tight or heavy clothing can leave an impression on the skin which will become permanent after a while. You can dress your doll the way you like, with any regular woman's clothes. We provide Bust/Waist/Hip measurements for that.
 
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4.10 How can I store my doll? What’s the best way?
    The boxes in which the dolls are shipped are suitable for storage. For dolls with large breasts, a soft bra should be kept on the doll when she’s in storage. You should not leave boned or underwire bras or clothes on a doll for long periods of time. For durability, do not position at highly stretched positions over a long period of time. Although the elasticity of TPE material is marvelous, excessive stretching for long periods of time might result in deformation. Please reposition the model to its original position, with hands rested downward, after use.
    The best way to store your sex doll is vertically, preferably hanging from something, perhaps in your closet. By hanging your sex doll in a cool, dark place she will be safe from damage. There are other storage solutions as well if the hanging isn’t a possibility. Placing your doll in a sitting position, or lying on her back are both popular storage positions as well, just make sure she is not wearing any tight clothing or dark color fabrics for a long period of time. Dark color fabric may stain the doll’s skin after prolonged exposure.

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4.11 What should be avoided in storage?
    Contact dark color fabrics - these may stain the doll's skin if in contact for a long period of time.
    Tight clothing - things like elastic bands may leave permanent marks or indentations on your doll if they are left on during storage.
    Sunlight - The sun may fade her skin and facial features unevenly.
    Extreme temperatures - Hot and cold temperatures may warp your dolls feature over time - there must be extreme temperatures, no need to worry about normal fluctuations, but below freezing and extreme heat should be avoided.
    Pressure points - if anything is pressing into the doll’s skin over a long period of time you may find some permanent indentation occurs. It’s important that the doll is suspended in air, or resting on a soft surface.
 
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4.12 How to deal with the wrinkles on my doll?
    If the doll’s joints are kept bent for a long time, creases and wrinkles will appear on its surface which is due to the improper posture it is placed in and prolonged pressure on the surface. For example, if it is placed sitting in the chair for a long time, there will be horizontal lines on its abdomen. You can use a hot towel for less than 60 degrees to cover the affected area for 10 minutes. Keep it in the posture just like when it came out of the factory, reduce the force on all joints and lay it aside for a period of time, the creases and wrinkles will decrease and disappear.
 

4.13 How do I repair my doll?
    Should the doll’s surface become scratched, cut, or poked, please use TPE glue to seal. (Due to customs restrictions, it is recommended to buy it at the local store.) Clean the damaged area with makeup remover before gluing. Make sure the affected surface is not in tension when applying TPE glue. The curing time is approximately half an hour.
 

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4.14 How long will a sex doll last?
    A sex doll will last anywhere from 2 years to 10 years depending on usage and care. A sex doll that gets frequently used and moved will be more likely to suffer wear and tear. There are many things doll owners can do to preserve and maintain their sex doll. We also have many helpful blog articles and tips so that you can keep your doll looking brand new.
4.15 Can the doll support itself enough to do it “doggy” style?
    Yes, it can! But please do not do it on a hard surface like the ground. Only do it on a soft bed and pillows go to her elbows and knees. This is to prevent her elbows and knees will get hurt and torn.
   You will need to use support to assist the weight distribution for the doggy style. We recommend supporting the doll’s upper body with pillows to assure that this position will be maintained during use. Posing the doll over a table or sofa also allows for doggy style positions.
 
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4.16 Can my doll sit, stand, and hold poses?
    Absolutely! All the dolls you see here have a built-in internal skeleton, which allows them to stay in some position. You can pose your doll in most positions an average person can achieve without pain.
 

4.17 Is the standing foot bigger than the regular foot?
    No, it's the same foot with some modifications. The ankle has been redesigned and the bottom of the foot is reinforced.
 

4.18 Can the standing foot move just like the regular foot?
    The standing foot itself is rigid. It is flat at 90 degrees and can bend at the ankle downward to 150 degrees. The foot cannot move upward, or side to side.
 
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4.19 Can the standing footwear high heel shoes?
    Yes, high heel shoes can be put on the foot, but the doll should not wear high heel shoes when standing. Only flat shoes are recommended for standing.
 

4.20 Will I get the doll exactly as in the picture?
    Yes! You will get the exact doll as you see in the pictures. Please note that clothes are not included as they are for display only. You will get a naked doll as the photos show with some gifts.
 
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4.21 Can I build my own sex doll?
    Yes, ,Select a doll brand and body model that you like, in most of the dolls you'll see customization options. (Such as skin, eye, nail, vagina, wig, feet, public hair, etc.)
    We allow customization options, please let us know if you are looking for some options that you can't find on our site.
    We can also build your own doll. Send us an email with a picture and instructions, and we will evaluate your model and provide a proposal.

   Custom dolls now!

5.Order

5.1 Is payment safe?
    Security is one of our main core values and to guarantee that our website is SSL Encrypted, our back end system is protected by Ueeshop, and we use Ueeshop Secured and PayPal to guarantee your privacy and safety. With all these systems in place, we make sure that you and we are both safe.
    Payments are secured by our customer privacy policy, we don’t store your credit card information and we use PayPal to guarantee and protect your credit card information and payments (no PayPal account required, you can pay with debit and credit card).
 

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5.2 All prices are in US dollars?
    We support multi-currency payment: US Dollars (USD), Euro (EUR), Great Britain Pound (GBP), Canadian Dollar (CAD), Australia Dollar (AUD). You can switch currency units in the upper right corner of the website.
 

5.3 I am about to use my credit card to spend more than $1000, is it safe?
  Security is one of our main core values and to guarantee that our website is SSL Encrypted, our back end system is protected by Ueeshop, and we use Ueeshop Secured and PayPal to guarantee your privacy and safety. We also protect ourselves against fraudulent transactions using risk models and Signifyd, and we won’t process your order until we can confirm that your payment information is legit and accurate.  With all these systems in place, we make sure that you and we are both safe.
 
You can pay with Paypal and its credit options, Visa, MasterCard. If you prefer to do a transfer or money order please let us know.
 
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5.4 Order Process (Notify you by email.)
    ① Shop: Choose your favorite doll and options.
    ② Buy: Place an order and pay for your doll in time.
    ③ Produce: Then we produce dolls, about 3 to 5 days. Some brand dolls may have a longer construction period.
    ④ Confirm: After that, we send her pics to confirm with you.
    ⑤ Free Shipping: You say OK. Then we ship it asap, about 7 to 14 days.
 
    The production and use of sex dolls are legal. Please feel free to choose your favorite doll now.
    If there is no confirmation within 3 days, we will arrange shipment by default. No refund is allowed once the shipment is made on all orders.
    If the doll has been shipped to the designated address, but nobody receives it. The resulting refund or doll is destroyed without any refund.
    In the rush hour of logistics, the clearance of Europe and Canada may take some time. Thank you for your understanding and support.
 
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5.5 How should I do if I want to cancel the order?
    Due to whatever reason, if you cancel the order before production (within 4 hours after the order), charge 10% of the cost. Cancel the order before shipment (including production process), charge 60% of the cost. Once it’s shipped, the order cannot be canceled or returned since it is a customized product.

6.Shipping

6.1 Free shipping, really?

    Yup!
 

6.2 Free shipping country
    (Shipping by UPS/FedEx/DHL/Other logistics. Door to door service, you just need to receive sex dolls. We will deal with shipping, customs clearance, customs tax, and all other fees. The production and use of sex dolls are legal.)

    ①  North America: USA, Canada, Mexico.
    ②  Europe: Germany, Britain(UK), France, Italy, Poland, Czech, Spain, Belgium, Denmark, Netherlands, Luxemburg, Holland, Croatia, Slovakia, Slovenia, Finland, Monaco, Austria, Sweden, Bulgaria, Estonia, Latvia, Lithuania, Hungary, Greece. Wax, Ireland, Portugal, Russia, etc.
    ③  Asia: Japan, Malaysia, China
    ④  Oceania: Australia, New Zealand.
    ⑤  South America, Africa, Asia, Islamic countries, Muslim countries: We can send dolls by UPS or FedEx, but customs and tax should be handled by yourself.
(In Mexico, Switzerland, New Zealand, we will deal with customs, but tax should be handled by yourself.)
 
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6.3 Doll discreet packaging and shipping information
    For customer privacy, there is no logo or sign on the package. We consider the privacy of our customers with the highest regard and offer our commitment to protect your personal information. All packages are delivered in discreet packaging; additionally, customer details are sealed within our privacy policy. Your doll will be labeled “mannequin” (for customs clearance). We will give you the tracking number, then you can check the shipping process online.
 

6.4 How long does shipping take?
    Once shipped your doll will arrive within 7-14 days depending on how long it takes to pass through customs.
 
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6.5 I don't want to receive my doll at home?
    You just need to tell us the address or any other location or a FedEx/UPS store and we will ship your order there, so you can swing by and pick it there at your convenience.
    If you don’t want to receive your doll at home, we can deliver it to the nearest FedEx or UPS pickup point from your address. Alternatively, the courier will give you a call when the shipment lands in your country, let them know you prefer to pick it up yourself, then they will deliver to the nearest pickup point.
 
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6.6 How about the warranty?
    We will confirm the product carefully with you before shipment. Due to the nature of products and the variety of uses, we can't provide an exchange or refund as there are multiple concerns such as hygiene. Please understand that this is the normal practice within the sex dolls industry.
    If your product or any part is damaged during shipping, please send photos to our email (Sevice@Acesexdoll.com) and we will assess the issue to provide a better solution (a replacement for that product or part damaged, a fixing solution or discount, it will depend on the nature of the incident.)
    We believe all our products are of high quality. If you have any complaints or dissatisfaction please feel free to contact us so we can do our utmost to provide any suggestions or tips that may be able to resolve the issue. We appreciate any feedback as well as it can help us and our other customers to avoid a repeat of these issues in the future.

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7.1 Other questions consulted by clients?

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